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Mopinion is All-in-One User Feedback Software for Digital Channels.

Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).

Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

+Customisable feedback forms
+Real-time statistics
+API integrations
+Various CX metrics
+Text analytics
+Advanced reporting capabilities

Pricing for Mopinion starts at $35 (USD)/month



  1. Website 
  2. Email 
  3. In-App 


  1. Multil Dashboards 
  2. Multil Domains/SDKs intergration 
  3. Feedback forms builder
  4. API Access
  5. Multi language
  6. Feedback translation
  7. Multi users


  1. Email support
  2. Data Processing Agreement 
  3. Dedicated Success Manager
  4. Regular Team Consultations 
  5. Onboarding Sessions 
  6. Bespoke Training Services 
  7. Service Level Agreement 


  1. Single Sign-On (SSO)
  2. Dedicated Domain & Storage 


What is Wootric Customer Experience?

Wootric offers a modern approach to customer experience management. Our consultative approach lets you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve.

Wootric uses customizable Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys in any channel to deliver real-time customer sentiment metrics and qualitative feedback across customer journey touchpoints.

Note: All languages supported. Survey channels include email, web & mobile in-app, in-chat, and SMS. Leverage our two-way integrations to trigger surveys based on events & actions in Salesforce, Mixpanel, Segment, Intercom. Send data and trigger action in all of your connected systems like HubSpot, ZenDesk, Slack, Gainsight, Totango using native integrations or Zapier.

AI-driven text & sentiment analytics deliver insight from qualitative responses at scale. Break down silos and get a holistic view of your customer when you see all of your VoC data into one platform — analyze NPS data alongside AppStore reviews, for example — in a platform that can be easily leveraged by multiple teams, no analyst required.

Note: Already collecting VoC feedback? The Wootric analytics platform is available as a stand-alone product to companies that want to enhance their VoC program with text & sentiment analytics.

Advocate for CX improvement and evangelize customer centricity when you have data-driven insight. Close the loop with customers — within Wootric or in your systems of record. Set watchlist alerts and automate reports that are meaningful to stakeholders. Easily export data for business analytics.


  • Multiple survey projects
    NPS, CSAT and CES metrics
  • All channels plus SMS
  • Targeted sampling
  • Support for multiple products/brands
  • Salesforce, Segment Source, and other premium integrations
  • Auto-categorize feedback themes
  • CXInsight™: Text & sentiment analytics, import and analyze feedback from any source, custom dashboards and reporting
  • Word Cloud
  • Wootric TV
  • SSO
  • Custom volumes
  • Additional seats
  • Dedicated success manager
  • Premium support

Intergation: Saleforce, Slack, Intercom, Zapier, Hubspot, Segment

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